MTA board member slams the agency for misleading New Yorkers about delays in subway service
Stats the problem with the trains!
The MTA wants to dig into riders’ pockets for more money — but not tell them just how bad the ride has gotten.
“Service as a whole ranges in the view of the ridership as somewhere between poor and forget about it,” MTA board member Charles Moerdler said Monday.
He ripped into the agency for giving out “largely uninformative data" about delays and keeping the riding public and board members in the dark about its efforts to keep trains flowing as smooth as possible.
His blistering criticism was shared by Andrew Albert, an MTA board member and rider advocate who complained that delays are broadly categorized and vague.
“Anybody that rides the system frequently knows your overall trip time appears to be getting longer,” Albert said. “With the coming fare hike, we really need to be able to tell our riders what’s being done to speed their trip.”
The Metropolitan Transportation Authority on Wednesday is planning a vote on fares hikes, which are expected to jump to $3 a swipe.
Another month of stats showing pain on the train sparked the complaints about fuzzy numbers.
Train cars continue to break down at an ever-increasing rate. They now travel 16% fewer miles before a malfunction over a 12-month period ending in November.
Clunkers like the R32 trains — the oldest model, riding the tracks on the A, C and J/Z lines — saw the distance traveled before a breakdown shrink 32%, to 32,327 miles.
Riders on board every model of train, except for the newest model that runs on the No. 7 line, saw breakdowns happen more frequently.
All but four of the 20 major train lines saw fewer trains sticking to its schedule over a 12-month period ending in November.
In November alone, 60,274 trains ran behind schedule — an increase of nearly 20% compared to the same month in 2015.
“Trains aren’t getting through the system,” said Ellyn Shannon, associate director of the Permanent Citizens Advisory Committee to the MTA. “When trains aren’t reaching their destination, then you’re not running as many as you’re saying.”
NYC Transit President Ronnie Hakim responded to the criticism by saying an internal team of subway and bus officials are looking at transit systems in other countries that report more detailed operations data. She said detailed figures could be presented to the board as early as next month.
“A lot of work is going on behind these pages and behind this data,” she said.
Edited by Via Garibaldi 8, 10 February 2017 - 03:39 PM.