Hello transit folks,
I am a Student at CUNY and former transit worker. Right now I am working on a research project specifically about worker's impressions of the public. I.e. What are your impressions of riders in different situations, and how do those impressions change over time (new management directives, working in different neighborhoods, news stories, etc). I am conducting phone/zoom interviews sign up, but would also be happy to discuss in a thread or over email as well. If you have opinions or stories I'd love to hear them!
Thanks and take care,
-Rob