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About WillBx-Supervisor

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    Station Supervisor l

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    Bronx, NY

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  1. You should give them a call before the end of the month for further details. But from what I’ve read here they’re only up to the 1000”s list numbers. So there’s still a few hundred people before you. So I wouldn’t worry about it.
  2. Yes you can select that as your home station. That will be zone 3, which is governed by the 7thavenue field office. But still no guarantee you’ll be kept in Brooklyn. You can be assigned to work at any station on the subway system. So don’t be shocked.
  3. Congrats to both you guys, I see you’re starting class this Monday. Pick up as much as you can in class, and on your oberservation day, and booth take over days. But you’ll learn the majority of the job once you’re on the road on your own. Hope to one day run into y’all on the road good luck!
  4. The job can be very challenging depending on the location you’re working at. I was a Clerk for 10 years and I had my share of good and bad days. In the beginning you’re going to be working all over the place, even in other boroughs and lines far from your house. They’ll try to keep you in your zone which is determined by your home subway station( the subway station closest to your home address), but sometimes you’ll have to work where you’re needed most. Best advice I can give you is keep your money and paperwork very organized in the booth so that you don’t get any shortages, and avoid confrontations with customers as best as you can. 10 years in the booth and I’ve had less than 5 customer complaints, with none of them sticking. If you have any further questions I’ll be glad to answer them have a great day.
  5. Yes if an intoxicated customer enters the system and gets hurt you can be sent downtown for a test. Because you're supposed to not allow intoxicated customers onto the system. Or call for police assistance if one enters and you notice it. It doesn't happen much that an agent is sent to the mac for this reason. But TA does reserve the right to do so.
  6. Starting pay is roughly $21/hr, topping out at about $30.50 After you complete 5 years.
  7. Well some folks will be glad you aren't in charge of MTA policy. Yes the agents are responsible for the station and the property/funds in the booth. But they aren't federally mandated to take randoms, since they aren't in a safety sensitive title. By your logic everyone would need to take randoms, since every job has some sort of hazard to deal with. But fortunately TA doesn't have the time or man power for that.
  8. Station Agents are only drug test upon hiring, if a supervisor suspects they're under the influence of drugs or alcohol. Only if something major happens on the station regarding a customer ot themselves can they also be sent for a drug/alcohol test.
  9. As was previously mentioned be on time every single day in proper attire, listen to everything that is taught to you, and learn it to the best of your ability. You’re not going to remember every single thing taught to you in class or at all. Plenty of things you’ll only learn once working on the toad. I did 9 years as a Station Agent, and now 3 years as a Supervisor, and can answer any questions you or anyone else may have.
  10. Wow the hiring process sure has changed since I was hired in 2006. It literally took me a week and a half to get hired then. Took my drug test on 1/3/2006, got called for final processing and was sworn in on 1/12/2006 and started class on 1/16/2006. Back then everyone would get a call back in 2 weeks or less. This email nonsense and having to take second drug test didn't exist then. And also when DCAS administered and grade transit exams, you'd get a score and list number in like 3 to 6 months. I took the Station Agent exam in April of 2004 and was hired in January of 2006. I got ,y list number and score in September of 2004. Hopefully all you people waiting get hired sooner than later. I'll keep my fingers crossed for you guys and gals!
  11. If they stated you'll be hired for a class starting March 12th, 2018, that's exactly when you'll start. The February 5th class must've filled up before reaching your name or list number. Either way congrats, and get all your affairs in order with your current job before starting work with TA.
  12. That's exactly what brokecrazy mentioned. You started in a previous year, so once January " A New Year" rolled around you were eligible to accrue vacation time for each month you worked in the previous year. Also AVA's have absolutely nothing to do with vacation time. You get them for working the day before, the day of, and the day after a TA observed holiday. You could literally gain an AVA one week, and use it the very next if you liked. Vacation time is allotted depending on how much time you worked in the previous year. Right now maximum vacation allowance time is 5 weeks after 15 years of service.
  13. Don’t be discouraged, this is common practice for TA in the hiring process. When I got hired in 2005, things were much different and moved along a lot quicker. But then DCAS was still administering and grading TA exams, and quite honestly they did a far superior job. I got my results for the exam within 4 or 5 months, and was hired a year and 8 months later after the exam. And once called the entire process to get hired took only two weeks. Sadly now TA grades and gives their own exams, and they can’t keep up with the demand of exams they schedule each year. Which is why they’re mostly calling people provisionally for exams as of late. Remain positive and things will workout. You’ve come this far, and they’ve contacted you twice. If they weren’t interested in hiring you, you wouldn’t have heard anything back. Or got a disqualification letter.
  14. Station Agent trainees don’t gonthrough school car. School car is an RTO thing. For S/A you do a five week training course. And S/A’s don’t get random drug tests, since they aren’t in a safety sensitive title. The only time they get still g test is upon being hired and if a supervisors suspects that they’re under the influence of drugs or alcohol. If they have dirty urine, they must admit themselves to a program to keep their jobs, and only then will they be placed on a random drug test schedule. Same goes for any other non-safety sensitive titles in transit.
  15. Well you should be lucky it’s not paperwork you’d do everyday if you think it hurt your head when I started 13 years ago, we were doing the manual fare report every single day. Once that paperwork was dropped we did the reduced fare ticket surveys everyday. Now new station Agents only do remittance reports and fill out the drop sheet. That’s super light work. When I came on board we still had pre-encoded metrocards, transit checks, and a whole other host of paperwork that’s been phased out! And if you think the current manual report is a headache, you should’ve seen the much older one before it!
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