People in my area (Northeast Queens) don't prefer the bus, and I can see where they come from. Routes like the Q76 bunch too often, it's not an uncommon sight to see two buses to come at once. This happens on weekends too, which makes no sense because buses are supposed to be 30 minutes apart. The Q28 is more frequent, but it's still not reliable. I've been counting multiple Saturdays (in a row) where buses are all bunched up at one terminal. A typical Saturday evening on the Q28 will have three to four buses going in the same direction within a half-mile stretch, zero buses in the opposite direction, and multiple buses deadheading from terminal to terminal to fill in the service gap. There are also lots of short turns that result from this service pattern, leaving some people to wait in the cold. This just gives people another reason to take the LIRR to/from Manhattan (why not walk to the LIRR if you're gonna wait the same amount of time for a bus). Not to mention that rush hour on Northern Blvd and Union Street are HORRIBLE. Union Street always gets clogged up during the evenings, it can take up to 10 minutes for a bus to go two blocks. The parking spaces should be turned into a rush hour bus lane on Northern Blvd(in areas where traffic is common), it really makes a difference with all the traffic that goes on. It might seem like a bizarre idea, but there are already areas were no parking is allowed during specific times of the day. The Q31 is also a problem, they should really adjust that route because barely anyone rides it past 32nd and Corporal Kennedy. Service seems to end a bit too early on the weekends, it might be good if they add a few more buses. I'm not the only one frustrated with the horrible service, I've seen many others express their frustration on the Q76 and Q28 as well.