metsfan Posted December 23, 2009 Share #1 Posted December 23, 2009 About This Morning's Service Disruption ISSUED 4:30 P.M. WEDNESDAY, DECEMBER 23 NJ TRANSIT apologizes for the significant delay and inconvenience many of you experienced this morning. At approximately 8:45 a.m., Amtrak reported a low-voltage condition on the Northeast Corridor near New York Penn Station. As a result, it was necessary to suspend all train service into and out of New York until full power could be restored. At the time of the incident, there were five trains stopped between Secaucus and New York, with enough electricity to power the lights and heat onboard but not enough to move the trains. A rescue engine was dispatched to tow one disabled train into New York Penn Station, while three others operated on their own power into the station, and another reversed back to Secaucus Junction under its own power. The disabled trains were all moved within one hour. During the disruption, Northeast Corridor and North Jersey Coast Line trains operated hourly service to and from Newark Penn Station with approximately one-hour delays. At Newark Penn Station, PATH cross-honored rail tickets and passes for customers to continue their trip into New York. Midtown Direct trains were rerouted to and from Hoboken Terminal, where customers could use their rail tickets and passes at no additional charge to continue their trip via PATH. Customers on the Main/Bergen County, Port Jervis and Pascack Valley lines who normally transfer to New York-bound trains at Secaucus Junction were advised to remain on trains to Hoboken for connections to PATH. At approximately 12 p.m., Amtrak reported that the power problem had been corrected and trains were able to resume operating between Newark and New York, subject to residual delays. In all, approximately 80 trains were impacted by the low-voltage condition, with delays averaging 60 to 90 minutes for most customers. During this incident, we provided the most current service information via station PA announcements, broadcast traffic reports and the My Transit alert system, which delivers travel advisories for your specific trip to your cell phone, PDA or pager. (If you are not yet a My Transit subscriber, we encourage you to sign up at http://www.njtransit.com.'>http://www.njtransit.com.) In addition, to provide customers with alternate travel options, we established cross-honoring on PATH at Newark Penn Station, Hoboken Terminal and 33rd Street in New York, and on NJ TRANSIT and private carrier buses. Once again, we apologize for the inconvenience and thank you for your patience. If you have additional questions or comments regarding these delays, please contact us online at http://www.njtransit.com or by calling NJ TRANSIT Customer Service at 973-275-5555. ---------------------------------------------------------- Wow. - A Link to comment Share on other sites More sharing options...
Pablo M 201 Posted December 24, 2009 Share #2 Posted December 24, 2009 mmmhmmm, even more a reason why I can't wait for THE Tunnel..... Link to comment Share on other sites More sharing options...
Paul P Posted December 24, 2009 Share #3 Posted December 24, 2009 Well at least they explain the situation in some detail. Link to comment Share on other sites More sharing options...
Pablo M 201 Posted December 24, 2009 Share #4 Posted December 24, 2009 Well at least they explain the situation in some detail. Oh, thats cause it fell on Amtrak's responsibility so NJT was quick to put that out. They don't play when its not their problem, they sit back and let the mayhem unfold while turning everything in Newark and Hoboken. Link to comment Share on other sites More sharing options...
metsfan Posted December 24, 2009 Author Share #5 Posted December 24, 2009 Track A does come in handy in these situations. - A Link to comment Share on other sites More sharing options...
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