Trainspotter 0 Posted January 2, 2008 Share #1 Posted January 2, 2008 Riders give subway mediocre grades BY PETE DONOHUE DAILY NEWS STAFF WRITER Tuesday, January 1st 2008 All subway report cards are in, and the system needs some remedial help. Of the 22 subway lines, 18 received C or C-minus grades from riders who completed NYC Transit's first-ever Rider Report Cards. The remaining four lines were slapped with D-plus ratings. Top gripes cited by the more than 90,000 riders who participated in the survey included dirty stations, long waits for trains, frequent delays and daily overcrowding. "The subway's beautiful, but dirty, just too dirty," Ed Roper, 27, a cashier from Brooklyn, said Monday at the 23rd St. station on the Eighth Ave. line. "Out of state, you need a car, but you can take the subway anywhere you need to go. The subway's cool, just filthy." F train rider Josh Becerril, 23, a signmaker from Brooklyn, said the Forest Hills-to-Coney-Island line is "not too bad. It's always crowded, but it's pretty good." Eddie Elias, 32, a produce manager for a Manhattan store and regular C train rider, gave the entire subway system a C grade. "It's safe. Trains are constantly running. I guess it's fine," he said. NYC Transit released the last of the results Friday. They included the W line, which received a D-plus grade, joining the C, E and G lines at the bottom of the heap. The Staten Island Railway received a C-plus grade. NYC Transit President Howard Roberts launched the sweeping survey last year, saying he wanted riders' help in setting goals and priorities for the system. In a recent statement in response to a proposed "Subway and Bus Riders' Bill of Rights," NYC Transit said it has budgeted nearly $70 million worth of upgrades, including new or expanded bus and subway service. Funding for station and train cleaning was boosted as was the budget to remove debris from tracks, officials said. Track fires are a leading cause of train delays. "Of course, our customers can also help us provide efficient and dependable service for everyone who rides NYC Transit subway trains and buses," NYC Transit said in the statement. "Some forms of subway and bus etiquette can actually help speed up service and make for a far more pleasant ride." Link to comment Share on other sites More sharing options...
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