NY toll stories: Review of complaints reveals some workers collecting cash - and hand

[Harry]

This Memorial Day, as you grind your teeth in a logjam at New York City's bridge and tunnel tollbooths, consider this:

 

Sometimes a tollbooth isn't a tollbooth. Sometimes it's a battleground where life's little conflicts unfold.

 

Friction between collectors and drivers is clear in a review of dozens of complaints filed with the two agencies that collect fares at the city's 15 toll crossings.

 

Tempers flare. Threats ensue. Epithets fly.

 

Read more: http://www.nydailynews.com/ny_local/2010/05/31/2010-05-31_ny_toll_stories_review_of_complaints_reveals_some_workers_collecting_cash__and_h.html#ixzz0pkjfRZet

[Dan]

Considering that the article states "Every day, more than 1.1 million vehicles pass through the city's tollbooths. This Memorial Day weekend, the Port Authority expects 3.4 million travelers. The MTA got nearly 1 million on Friday alone." a couple of dozen complaints isn't too bad. You can't make everyone happy.