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"Making Every Dollar Count" update


Amtrak7

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http://mta.info/news/pdf/Agenda2011.pdf

 

Jay Walder released an update on the "State of the MTA". Highlights:

 

-Opened Business Service Center

-Reduced 117 phone numbers to 18

-Merging press offices/IT

-BusTime expanding to SI this year

-Goal of 200 PA/CIS units online this year including QBL and the (7)

-CooCoo for MNR

-LIRR/MNRR smart card pilots later this year

-Systemwide Help Points by 2012

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