Trainspotter 0 Posted May 7, 2008 Share #1 Posted May 7, 2008 Kennedy workers get 'nice' training With the summer travel season poised to be one of the worst ever, airline passengers will have even more reason to scream. But at Kennedy Airport's International Terminal, some well-trained employees will have fewer reasons to holler back. That's because at least 500 of them are getting trained on how to be nice. Yesterday, the 50 ticket agents, parking attendants and AirTrain employees that attended the first class learned that resiliency in the face of bad weather or canceled flights is key to their own happiness. Full story: - May 7, 2008 Link to comment Share on other sites More sharing options...
Bstyles 50 Posted May 7, 2008 Share #2 Posted May 7, 2008 Define the words 'nice' and 'happy'. I WOULD NEVER CANCEL MY FLIGHT!!!!!!!!!!!I"M CHEAP!!!!!!!:mad: Link to comment Share on other sites More sharing options...
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