Via Garibaldi 8 Posted July 11, 2021 Share #34701 Posted July 11, 2021 1 hour ago, XcelsiorBoii4888 said: The issues are so grand and oblivious and they are purposely denying their mistakes. I'm starting to think this is deliberate neglect within the MTA. These issues are obvious and they claim they do quarterly checks of all the lines. We should not be doing all of this extra running around just to submit ONE issue. This complaint has been going on since March and the email chain is 11-12 messages long. I provided so many screenshots, photos of the stops, PDFs, etc, and they still refused to admit their mistake and now they want to revert to routes to match what's on Bustime. Clearly there is a disconnect between the different organizations within the MTA, and when it comes down to innocent bus drivers being verbally assaulted by riders for neglect from the MTA, I will make sure the dirty system gets fixed ASAP. I'm ready to take this to whoever is above the BusTime team because it seems intentional to have these issues for so long, and then when someone reports it, they're ready to change the route up without notice or approval. I will be reaching out to a few third party affiliates I know within the MTA and once I receive their contact information I will write to them to find out what the organization chart consists of to see who overlooks BusTime, and who the person who overlooks BusTime reports to. This is absolutely ridiculous how something SO easy to do takes so long to fix. 14 years of neglect!! (and yes it's easy, I've learned GTFS data and the Hastus software online in in some coding courses). They do not need a third party contractor updating the system. They need people in house who are communicating directly with Road Ops/DOB/DOT. This will be straightened out before the year is over. Enough is enough! Bus Operations handles BusTime issues. There is no BusTime team, just to be clear. Whenever there's an issue, someone from Planning usually will submit the requests that need to be changed, and it is usually nothing major like this. 0 Quote Link to comment Share on other sites More sharing options...
bobtehpanda Posted July 11, 2021 Share #34702 Posted July 11, 2021 5 hours ago, Via Garibaldi 8 said: Yeah, it was done by some tech geeks for free. Whenever there was a glitch, they would respond directly to complaints (I think this was around 2011 or whenever BusTime first started on Staten Island), as at that time they were still around and looking to get feedback. Now however, any corrections that are needed are sent out to a contractor every so many weeks whenever they do updates or whatever. There is no one on staff that I'm aware of that they have in house to address such issues. TBH this is why you go for a contractor like Cubic or Clear Devices or whatever. It is more expensive, but you are paying someone to support it on beck and call, because God knows the MTA couldn't give two shits. 0 Quote Link to comment Share on other sites More sharing options...
Via Garibaldi 8 Posted July 11, 2021 Share #34703 Posted July 11, 2021 (edited) 13 minutes ago, bobtehpanda said: TBH this is why you go for a contractor like Cubic or Clear Devices or whatever. It is more expensive, but you are paying someone to support it on beck and call, because God knows the MTA couldn't give two shits. I guess you forgot what a shit show the other contractors were. Quote We've moved toward a system that is both less costly to install and maintain and more useful to riders, because it provides you with accurate, real-time bus information before you even leave your apartment," MTA spokesman Aaron Donovan said. "Bus Time alerts riders to the status of their commute in real time, with actual bus locations available on the web, by text message and on smartphones." The MTA's NYC Transit division awarded a contract to Orbital Sciences Corp. in 1996 to design and install a bus-tracking system that provided bus-arrival times in real time to riders waiting at bus stops. The the agency fired the company four years later. Officials at the time said there were problems maintaining wireless signals in midtown Manhattan. In the summer of 2005, the MTA awarded a contract to Siemens for a $13 million pilot program featuring countdown clocks along six Manhattan bus routes. The program fell more than a year behind schedule and the MTA eventually pulled it because clocks, or electronic message boards, were displaying estimated arrival times that were too far off the mark. Another pilot was launched in 2010 under former MTA Chairman Jay Walder with the installation of next-bus message boards on the M34 crosstown route. According to an MTA press release, some hailed it as "The Miracle on 34th St." The miracle was short-lived. The technology company participating in the 34th St. test program removed their countdown clock in April "after the conclusion of the pilot led us in another direction," Donovan said. Back in 2005, the MTA estimated that placing countdown clocks on all routes would cost more than $100 million. According to figures provided by the MTA, "Bus Time" will cost about half that amount. BusTime was the right way to go. All they need really is to update the system more often. I took the M42 three stops earlier today. BusTIme was inaccurate on the bus. I got on at 3rd and 42nd. It listed Lexington and 42nd as a stop, which had been eliminated years ago in both directions as part of a consolidation of stops by the . https://www.nydailynews.com/new-york/mta-prefers-bus-time-countdown-clocks-article-1.1217360 Edited July 11, 2021 by Via Garibaldi 8 1 Quote Link to comment Share on other sites More sharing options...
Lawrence St Posted July 11, 2021 Share #34704 Posted July 11, 2021 4 hours ago, XcelsiorBoii4888 said: The issues are so grand and oblivious and they are purposely denying their mistakes. I'm starting to think this is deliberate neglect within the MTA. These issues are obvious and they claim they do quarterly checks of all the lines. We should not be doing all of this extra running around just to submit ONE issue. This complaint has been going on since March and the email chain is 11-12 messages long. I provided so many screenshots, photos of the stops, PDFs, etc, and they still refused to admit their mistake and now they want to revert to routes to match what's on Bustime. Clearly there is a disconnect between the different organizations within the MTA, and when it comes down to innocent bus drivers being verbally assaulted by riders for neglect from the MTA, I will make sure the dirty system gets fixed ASAP. I'm ready to take this to whoever is above the BusTime team because it seems intentional to have these issues for so long, and then when someone reports it, they're ready to change the route up without notice or approval. I will be reaching out to a few third party affiliates I know within the MTA and once I receive their contact information I will write to them to find out what the organization chart consists of to see who overlooks BusTime, and who the person who overlooks BusTime reports to. This is absolutely ridiculous how something SO easy to do takes so long to fix. 14 years of neglect!! (and yes it's easy, I've learned GTFS data and the Hastus software online in in some coding courses). They do not need a third party contractor updating the system. They need people in house who are communicating directly with Road Ops/DOB/DOT. This will be straightened out before the year is over. Enough is enough! It's the same thing in the rail division when it comes to Public Info Systems. Stuff stays broken for at least half a year before it's actually fixed. Albany needs to tell to create a new department SOLELY for Public Info Systems for both rail and bus. Watch how fast all these issues get fixed. 0 Quote Link to comment Share on other sites More sharing options...
paulrivera Posted July 11, 2021 Share #34705 Posted July 11, 2021 11 minutes ago, Lawrence St said: Albany needs to tell to create a new department SOLELY for Public Info Systems for both rail and bus. Watch how fast all these issues get fixed. For all the faults Albany has, it's always hilarious every time Cuomo or whoever orders the to do something, the MTA drops everything and complies with Albany's directives immediately. Like that one time they wanted to discontinue the bus wi-fi because "no one was using it", Albany was like "no you're not" and the MTA had to retreat and say that "the proposal was made in error" and that the bus wifi "is a very popular service" 2 Quote Link to comment Share on other sites More sharing options...
trainfan22 Posted July 11, 2021 Share #34706 Posted July 11, 2021 (edited) One on the box battery NGs JFK got from MJQ (3819) is on the Q35 today if anybody interested.. Edited July 11, 2021 by trainfan22 0 Quote Link to comment Share on other sites More sharing options...
bobtehpanda Posted July 11, 2021 Share #34707 Posted July 11, 2021 1 hour ago, Lawrence St said: It's the same thing in the rail division when it comes to Public Info Systems. Stuff stays broken for at least half a year before it's actually fixed. Albany needs to tell to create a new department SOLELY for Public Info Systems for both rail and bus. Watch how fast all these issues get fixed. this just sounds like creating more bureaucratic soup, which is not really what the MTA needs 0 Quote Link to comment Share on other sites More sharing options...
JAzumah Posted July 12, 2021 Share #34708 Posted July 12, 2021 On 7/10/2021 at 3:56 PM, B35 via Church said: My sentiment isn't that anyone that cares enough doesn't exist, it's that they're powerless & weak in numbers to actually make a significant, worthwhile change, culture-wise... If you don't have a foundation, you don't have anything.... This agency isn't in it for the betterment for the riding public, they're in it for their own selfish interests... Corrupted as shit & the front line workers are the ones that have to be sentries, taking (figurative) bullets/vitriol/heat from the everyday riding public that utilize their services in order to get around... Having (so-called) competition eat costs for services the MTA themselves don't want to run, isn't exactly "working with the private sector" The MTA is having a near death experience right now. The upper management knows it, but I don't get the impression that the rank and file knows it yet. The economic activity that funds them is still way down and they will have to slim down because of that. At their lowest point, only the people who care will run this agency. I will say that I like Sarah Feinberg and I think she cares, which is why she will end up in DC. Bus services have revenues and expenditures. People can and do pay extra for faster/better service (such as commuter vans). Expect to see more of them when the insurance costs come down. 0 Quote Link to comment Share on other sites More sharing options...
MTAbus677 Posted July 12, 2021 Share #34709 Posted July 12, 2021 The B70 sign says “Dyker Heights VA Hospital” instead of “Dyker Heights VA Hospital via 8 Av”. Saw it on bus 264. 0 Quote Link to comment Share on other sites More sharing options...
Future ENY OP Posted July 12, 2021 Share #34710 Posted July 12, 2021 BUS LOAN: 4440 to East New York from Grand Avenue.. 1 Quote Link to comment Share on other sites More sharing options...
XcelsiorBoii4888 Posted July 12, 2021 Share #34711 Posted July 12, 2021 The level of cringe... 😭😩 1 Quote Link to comment Share on other sites More sharing options...
Future ENY OP Posted July 12, 2021 Share #34712 Posted July 12, 2021 1 minute ago, XcelsiorBoii4888 said: The level of cringe... 😭😩 That's beyond unprofessional if you ask me. 2 Quote Link to comment Share on other sites More sharing options...
Ultimategamer12c Posted July 12, 2021 Share #34713 Posted July 12, 2021 4440,4568 & 4701 is loaned to ENY Depot from GA Depot. 1 Quote Link to comment Share on other sites More sharing options...
Matthewmp4 Posted July 12, 2021 Share #34714 Posted July 12, 2021 33 minutes ago, Ultimategamer12c said: 4440,4568 & 4701 is loaned to ENY Depot from GA Depot. 4568 is at Grand Avenue Depot. It’s running on the B24 0 Quote Link to comment Share on other sites More sharing options...
Matthewmp4 Posted July 12, 2021 Share #34715 Posted July 12, 2021 4569 is loaned to East New York Depot from Grand Avenue Depot. 0 Quote Link to comment Share on other sites More sharing options...
XcelsiorBoii4888 Posted July 12, 2021 Share #34716 Posted July 12, 2021 Does the M60 SBS have an eastern terminal within LGA? Or does it basically do a giant loop like the Q70 SBS? 0 Quote Link to comment Share on other sites More sharing options...
GojiMet86 Posted July 12, 2021 Share #34717 Posted July 12, 2021 10 minutes ago, XcelsiorBoii4888 said: Does the M60 SBS have an eastern terminal within LGA? Or does it basically do a giant loop like the Q70 SBS? It makes the giant loop. They change drivers once they get to 2nd Avenue in Harlem. 0 Quote Link to comment Share on other sites More sharing options...
XcelsiorBoii4888 Posted July 12, 2021 Share #34718 Posted July 12, 2021 25 minutes ago, GojiMet86 said: It makes the giant loop. They change drivers once they get to 2nd Avenue in Harlem. They change drivers after every trip? Why do some M60 buses sit at Terminal B for some time? Also, the M60 has an LGA airport bound destination code and a West Side bond destination code. When do they change the signs? I'm trying to figure out why the ADA screens on the M60 glitches while it's at the airport. 0 Quote Link to comment Share on other sites More sharing options...
XcelsiorBoii4888 Posted July 12, 2021 Share #34719 Posted July 12, 2021 (edited) What circular routes do we have in the city? And by circular I'm referring to routes that only have one main terminal for shutting the bus off type layovers. Queens: Q48, Q70SBS, Q72 Brooklyn: B74 Manhattan: M60SBS Bronx: Bx23 Edited July 12, 2021 by XcelsiorBoii4888 Bx23 0 Quote Link to comment Share on other sites More sharing options...
Future ENY OP Posted July 12, 2021 Share #34720 Posted July 12, 2021 10 minutes ago, XcelsiorBoii4888 said: What circular routes do we have in the city? And by circular I'm referring to routes that only have one main terminal for shutting the bus off type layovers. Queens: Q48, Q70SBS, Q72 Brooklyn: B74 Manhattan: M60SBS Bronx: Bx23 Does Highbridge circular counts- Bx18. 0 Quote Link to comment Share on other sites More sharing options...
XcelsiorBoii4888 Posted July 12, 2021 Share #34721 Posted July 12, 2021 15 minutes ago, Future ENY OP said: Does Highbridge circular counts- Bx18. Do the drivers only terminate at the Grand Concourse? The map shows they also terminate on Sedgwick Ave so idk if that's accurate or outdated. 0 Quote Link to comment Share on other sites More sharing options...
Around the Horn Posted July 12, 2021 Share #34722 Posted July 12, 2021 (edited) 6 hours ago, XcelsiorBoii4888 said: They change drivers after every trip? Why do some M60 buses sit at Terminal B for some time? Also, the M60 has an LGA airport bound destination code and a West Side bond destination code. When do they change the signs? It's like the Chicago L having the Loop as a "terminal" The sign changes after the last stop before it enters LGA 3 hours ago, XcelsiorBoii4888 said: Do the drivers only terminate at the Grand Concourse? The map shows they also terminate on Sedgwick Ave so idk if that's accurate or outdated. I believe it does terminate there for now but it will become a circular as part of the Bronx redesign. Edited July 12, 2021 by Around the Horn 1 Quote Link to comment Share on other sites More sharing options...
BM5 via Woodhaven Posted July 12, 2021 Share #34723 Posted July 12, 2021 (edited) 4 hours ago, Future ENY OP said: Does Highbridge circular counts- Bx18. 4 hours ago, XcelsiorBoii4888 said: Do the drivers only terminate at the Grand Concourse? The map shows they also terminate on Sedgwick Ave so idk if that's accurate or outdated. 15 minutes ago, Around the Horn said: It's like the Chicago L having the Loop as a "terminal" The sign changes after the last stop before it enters LGA I believe it does terminate there for now but it will become a circular as part of the Bronx redesign. Buses terminate at Grand Concourse, but contrary to how timetables display the route map, there's no actual terminal/layover in the Highbridge area. If you look at the departure time for the Sedgwick Ave time point in in both directions, the times are exactly the same. There are a few buses at night which terminate at River Park Towers, but only because they don't go back to Grand Concourse (because if they did, they would arrive after the last trip from GC). Edited July 12, 2021 by BM5 via Woodhaven 1 Quote Link to comment Share on other sites More sharing options...
MysteriousBtrain Posted July 12, 2021 Share #34724 Posted July 12, 2021 7 hours ago, XcelsiorBoii4888 said: Does the M60 SBS have an eastern terminal within LGA? Or does it basically do a giant loop like the Q70 SBS? Giant loop. Changes signage anytime at terminal D/C/B. Most times it's D. 1 Quote Link to comment Share on other sites More sharing options...
Lawrence St Posted July 12, 2021 Share #34725 Posted July 12, 2021 While on the topic of the M60, are there unscheduled extra short turn trips that we don't know about? For the past month or so I always see an M60 signed up to 2 Av or 31st St while driving home from work. 0 Quote Link to comment Share on other sites More sharing options...
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