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Flexible Information Display


MattTrain

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The Flexible Information Display (FIND) where there's an LCD Screen, first 10 stations plus 5 further stations, is really useful and attractive to look at, other than the display bar at the ceiling.

 

You can find these on the (J)(L)(M)(N) and (Z) which are using the R160's.

 

But there's a flaw:

 

Some Flexible Information Displays don't seem to work correctly. B) On some (N) trains that use the R160B, their Flexible Information Displays are like operating like the train is going in different directions. (You know there are three of these in each R160 car) They show the wrong stops, the screen freezes and even the route in the opposite direction as the train is going to.

 

Some glitches can happen too when the R160 is operating on a reroute. For example the (N) running on the (D) a few months ago, had the Flexible Information Displays listed for the (Q) line, not the (D).

 

I really like the Flexible Information Display, but not when it displays the wrong information, especially on reroutes. It confuses the riders a lot. B) I know it's not the subway train crews' fault here.

 

And if the R142, R142A and R143s are planning on getting overhauled, they should use the Flexible Information Displays instead of the dotted strip maps, so subway service changes are much easier to implement and more accurate information will be available on that display.

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Over the winter I seen a lot of glitches in the FIND system. In the last 5-6 weeks I have not seen any. Did they patch the system, maybe new firmware?

 

Regardless, it's been working great from the time I ride the R160s which is morning rush and evening rush. Now that I posted this I'll see one on Tuesday.

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There were a few R160s on (N) last week with this problem. Sometimes they need to be restarted. I noticed most of Siemens have the new programming files. However, I dislike the patched up announcements.

 

Example.

(Dianne Thompson) This is a Manhattan bound N train

(Jessica Ettinger-Gottesman) the next stop is ____

 

(Jessica Ettinger-Gottesman) This is 34th Street Herald Square. Transfer is available to B, D, F, Q, R, V and W trains.

(Dianne Thompson) Connection is available to PATH. (it used it be Jessica saying Connection is available to the PATH trains)

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Over the winter I seen a lot of glitches in the FIND system. In the last 5-6 weeks I have not seen any. Did they patch the system, maybe new firmware?

 

Regardless, it's been working great from the time I ride the R160s which is morning rush and evening rush. Now that I posted this I'll see one on Tuesday.

 

Over the past month or two a lot of new Siemens sets have come into service, thus with newer and maybe more reliable FINDs (which, btw, is Flexible Information and Notice Display).

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Some Flexible Information Displays don't seem to work correctly. B) On some (N) trains that use the R160B, their Flexible Information Displays are like operating like the train is going in different directions. (You know there are three of these in each R160 car) They show the wrong stops, the screen freezes and even the route in the opposite direction as the train is going to.

 

Some glitches can happen too when the R160 is operating on a reroute. For example the (N) running on the (D) a few months ago, had the Flexible Information Displays listed for the (Q) line, not the (D).

 

I really like the Flexible Information Display, but not when it displays the wrong information, especially on reroutes. It confuses the riders a lot. B) I know it's not the subway train crews' fault here.

 

They're working on this problem. I think it has to do with the FIND not connecting to the master computer in the conductor's car properly.

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When i first looked at the title if this thread i thought you were talking about flexible buses...

 

I like the Articulated buses, they're cool, I don't have problems with them. This is regarding the displays of the R160 cars.

 

Yea, the title threw me off too. LOL

 

Sorry I should make this title more clearer. The Displays of the R160 is my main concern

 

 

in my opinion the FIND display was a good idea, but it was poorly implemented and now its already starting to be broken..

 

It should be fixed. It's not the conductor or the operators fault. Some scratchers have been messing with them on car #8842 on the R160B Siemens on the (N).

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The Flexible Information Display (FIND) where there's an LCD Screen, first 10 stations plus 5 further stations, is really useful and attractive to look at, other than the display bar at the ceiling.

 

BTW, Just FYI...FIND actually stands for Flexible Information and Notice Display...

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BTW, Just FYI...FIND actually stands for Flexible Information and Notice Display...

 

Thank you very much, I must have forgotten what the N stood for. Today, the FIND is 100% accurate.B)

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I like the Articulated buses, they're cool, I don't have problems with them. This is regarding the displays of the R160 cars.

 

 

 

Sorry I should make this title more clearer. The Displays of the R160 is my main concern

 

 

 

It should be fixed. It's not the conductor or the operators fault. Some scratchers have been messing with them on car #8842 on the R160B Siemens on the (N).

vandalism no matter what you do they are going to find a way to make their mark on the trains

 

this is not the operators or conductors fault, its the train's fault the FIND display is broken because apparently it was poorly implemented and this is what happens

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  • 2 months later...

August is here and there is still no solution along the Broadway Line for what I can now clearly say is MASSIVE FIND failures. N, Q, W are all consistently operating with wildly inaccurate information. FIND systems are not in synch with overhead signs and automated annoucements which are thankfully amost always correct. No excuses now - there are enough of these on the tracks that we should be out of the test period.

 

I suggest MTA shut them off until a fix is found. Is it failed software, poorly planned system/turn-around? I find it hard to believe its operator error or inadequate training? Don't underestimate how important it is to riders that these devices work correctly. This should be addressed quickly.

 

Also, while on the subject, the two signs in the center of the car should have consistency for displaying announcements other than station information. While I'm sure the manufacturer has provided a host of options. These signs are not toys nor are they in a deli window. Let's keep it all consistent. Uses such as rapid blinking, or cute ways of having text enter or exit the screen - do nothing but diminsh the system (and are very annoying).

 

MTA needs to appoint a FIND Czar to get this thing right.

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About these FIND problems, I always find that because I like riding in the first or the conductor's car only, the FINDs, ALWAYS seem to work in those cars. Only 15% of the time I ride in these cars do they not work. This is not good, as most of the other cars don't work, but if tourists want good information, it would be good to ride in the 1st or 6th car for working FINDs.

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The FIND screens on the R160As seem to work fine...maybe someone who lives near the (J)(L)(M)(Z) can fill us in on that?

 

And Kawasaki seriously has to fix this problem ASAP, that's al I have to say...you don't need to pull all the R160s OOS but find a fix for one and apply it to every train.

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There were a few R160s on (N) last week with this problem. Sometimes they need to be restarted. I noticed most of Siemens have the new programming files. However, I dislike the patched up announcements.

 

Example.

(Dianne Thompson) This is a Manhattan bound N train

(Jessica Ettinger-Gottesman) the next stop is ____

 

(Jessica Ettinger-Gottesman) This is 34th Street Herald Square. Transfer is available to B, D, F, Q, R, V and W trains.

(Dianne Thompson) Connection is available to PATH. (it used it be Jessica saying Connection is available to the PATH trains)

 

Jessica: This is Times Square-42nd Street transfer is available to (1)(2)(3)(7)(A)(C)(E)(Q)(R) and (W) trains, transfer is available to the (S) to Grand Central

Dianne: connection is available to the Port Authority Bus Terminal

 

(Dianne also replace Jessica's saying connection is available to the Port Authority Bus Terminal)

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The FIND screens on the R160As seem to work fine...maybe someone who lives near the (J)(L)(M)(Z) can fill us in on that?

 

And Kawasaki seriously has to fix this problem ASAP, that's al I have to say...you don't need to pull all the R160s OOS but find a fix for one and apply it to every train.

 

I take the (J) everyday between BK and Man. The FIND's on those Alstom cars are breaking down too. Within the 3 in each car, each one freezes at a different stop. when they do work, the lcd screen gets all pixelated. on most of the "A" cars, the interior signs on the ends dont work either but the FINDs do. I thought it might have been just the Alstom cars since they just put the in a few weeks ago

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Just a little update. I took the 2nd set of Siemens today on the (N), 8848-8852. Every FIND was working. I also took a (Q) train of Alstom sets today (one was 8728-8732), and the entire train had it's FINDs working as well. Not to say that the problem is gone, but at least some trains still have them working perfectly.

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