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NICE service kinda sucks


alekr

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Last weekend I was going to Main Street I was waiting on the Sanford ave stop (where the Q26 makes the right turn to the Flushing Hospital) it took a very long time to wait for the Q12. When the NICE bus came it stopped and dropped off an passenger I tried to board in and the driver said NO NO You can't board!" I looked at the bus stop it didn't say N20/N21 but I told him it is paraell to the Q12 service what is the point? I mean it is exact the same amount of stops. The driver slammed the door and left. I waited about 15 minutes finally a overcrowed Q12 came bypassed my stop and finally another bus followed by.

 

 

Ugh! I think that when the NICE bus merge with the Q12 nearing Main Street need to stop and pick up passengers since it is going the same way with the Q12.

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Queens Note

Nassau Inter-County Express does not provide service for customer

trips wholly within Queens. We pick up eastbound customers boarding

in Queens going to Nassau County (we cannot drop off eastbound in

Queens) and we drop off westbound customers who boarded in Nassau

going to Queens.

 

^Courtesy of the n20 nicebus schedule.

 

This is because it would delay Queens NYCTA bus service along these streets.

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Veolia NICE/former MTA Long Island Bus operates closed door service within Queens, which some Chinese/Spanish people should know.

 

It's their policy and all NICE buses going eastbound cannot drop off passengers within Queens and all westbound buses cannot pickup within Queens.

 

As you seen at 165th St Terminal and 169th St Station says: EASTBOUND LONG ISLAND BUS (NASSAU INTER COUNTY EXPRESS) DOES NOT DROP OFF PASSENGERS WITHIN QUEENS.

 

Most new people doesn't know that because MTA's Queens Bus Map does not mention you cannot ride Nassau bus with Queens.

 

Only exception are n31, n32, n33 buses in the Rockaway and instead n33 is closed within City of Long Beach except where Long Beach Bus does not served.

 

Similar to it, and even Bee-Line Bus in Bronx like W20/W21 are suppose to be closed door policy however Liberty Lines Inc operators they don't tell Bronx passengers you cannot get off bus going northbound into County.

Because of people impatient to wait for city bus, Bee-Line #20/#21 buses gets very heavy delay, well as heavey boarding.

 

If n20 bus pickup Queens and drop off passengers, it will make former n21 riders miss their connection to n27.

 

Some people gets on NICE Bus because especially NG looks same.

 

This is reason why NICE Riders like fast service because it's closed door in Queens.

 

They had this policy since MTA Long Island Bus days.

 

Just like express bus, NICE Bus has PICKUP ONLY in Long Island-bound and DROP-OFF Only in Queens.

 

When you get to near Flushing, you'll see sign that next to n20/n21 stop DROP OFF ONLY.

 

Veolia NICE Officials are not allowed to escort passengers within Queens except for emergency personal such as police officers, firefighters and NICE officials.

 

I think NYCDOT need to put sign on all n4, n6, n20/n21, n22/n22a/n22l, n24, n1/n6 eastbound bus stop to install PICKUP ONLY.

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Last weekend I was going to Main Street I was waiting on the Sanford ave stop (where the Q26 makes the right turn to the Flushing Hospital) it took a very long time to wait for the Q12. When the NICE bus came it stopped and dropped off an passenger I tried to board in and the driver said NO NO You can't board!" I looked at the bus stop it didn't say N20/N21 but I told him it is paraell to the Q12 service what is the point? I mean it is exact the same amount of stops. The driver slammed the door and left. I waited about 15 minutes finally a overcrowed Q12 came bypassed my stop and finally another bus followed by.

 

 

Ugh! I think that when the NICE bus merge with the Q12 nearing Main Street need to stop and pick up passengers since it is going the same way with the Q12.

 

 

This from MTA Copy of Nassau County Bus Map

MTALIBDay.jpg?et=w365pMObS92u3UvMxEUkDQ&nmid=607429274

This was Veolia NICE Copy

VeoliaNICE.jpg?et=NvjF%2C1vxW9pQblIalrzHQw&nmid=607429274

 

This is schedule from all NICE routes except for n31/n32/n33

NICESchedulePDF.jpg?et=YjVy1iSgsGLJSUdgdMRlLg&nmid=607429274

This is from n33 PDF.

n33pdf.jpg?et=Ks3GICLpXU%2COToCITUc40Q&nmid=607429274

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This is because it would delay Queens NYCTA bus service along these streets.

 

 

It's the opposite. It's so the NICE service doesn't get delayed picking up Queens passengers (and aside from that, this is within the MTA's jurisdiction, so the revenue would be going to NICE instead of the MTA).

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Queens Note

Nassau Inter-County Express does not provide service for customer

trips wholly within Queens. We pick up eastbound customers boarding

in Queens going to Nassau County (we cannot drop off eastbound in

Queens) and we drop off westbound customers who boarded in Nassau

going to Queens.

 

^Courtesy of the n20 nicebus schedule.

 

This is because it would delay Queens NYCTA bus service along these streets.

 

It's the opposite. It's so the NICE service doesn't get delayed picking up Queens passengers (and aside from that, this is within the MTA's jurisdiction, so the revenue would be going to NICE instead of the MTA).

 

talkin bout closed door service....

 

yeah, checkmate is right; Veolia could care less about delaying service on MTA's routes with their buses - it's not their concern, they're a separate company..... running closed door in Queens benefits Nassau's riders (who NICE is for) that happen to utilize the route(s) into Queens....

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Another reason why Queens passengers trying to get on NICE Bus because they see farebox and same destination as city bus.

 

This happens lots on n20 and n4.

 

I think Veolia NICE officials need to create sign like one you see at 165th St Bus Terminal.

 

Some NICE Buses still carry sign that says "EASTBOUND LONG ISLAND BUS/NICE BUS DOES NOT DROP OF PASSENGERS WITHIN QUEENS. FIRST STOP CITY LINE"

I think all Veolia NICE Officials should keep carrying that.

 

Veolia NICE B/O would get in trouble.

 

Few passenger who are friends with NICE Veolia B/O might let s/he off.

 

I remember during Long Island Bus day, during weekday, it was heavey rain and he pick up all Q5 passengers.

 

Similar to that, I remember when Q53 was still using Roosevelt Av in both direction, lady wanted to get off at 69th St but bus operator wasn't allowed to due to that bus stop NYCT Bus Stop.

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When I used to ride the N4 there was always the a**holes that would bored KNOWING LIB did not dropp off in queens. But these people would always get on and yell at the driver to let them off at their stop holding everyone up. I was waiting for the driver to take them all the way to Hook Creek Blvd. Then one majical day someone rings the bell shortly on Merrick BLVD, no one said anything, the bus was packed. The pax was yelling at the b/o.... The b/o kept going to Hook Creek BLVD! The pax and the b/o had words as the pax was leaving, "didn't you hear me..." "yea, I heard you. I go closed door to Nassau County!" The pax asked what that meant... "Don't get on an N bus unless you want to get off in Nassau County, take a Q bus for queens."

 

Yea seems harsh, but the b/o explained to other pax upfront that he remembers that guy and frequently borded the N4 only to want to get off in Queens.

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Another reason why Queens passengers trying to get on NICE Bus because they see farebox and same destination as city bus.

 

This happens lots on n20 and n4.

 

I think Veolia NICE officials need to create sign like one you see at 165th St Bus Terminal.

 

 

 

 

Do any drivers throw on the Long Island Bus sign on the destination? Seems like a logical solution, or next bus until they can program NICE BUS into the signs if Veolia doesn't want LONG ISLAND BUS on the destination sign.

 

I can understand why pax would see N4 JAMAICA with a 1700/1800 bus that looks exacyly like a city bus, but they have to notice the new livery, you would hope.

 

Few passenger who are friends with NICE Veolia B/O might let s/he off.

 

I remember during Long Island Bus day, during weekday, it was heavey rain and he pick up all Q5 passengers.

 

I remember back in the LIB days b/o would pick up city bus operators going westbound in queens and drop them off in front of the garage across the street there on Merrick BLVD. They would also pick them up at the station in Jamaica and drop them off in front of the depot. I assume they still do this?

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It happened one time when n24 Jamaica during LIB was going on Hillside Av.

Female B/O was dropping off passenger and when crazy man got on and she told her it's closed door and it's not city bus. We don't pickup and we play harsh.

 

Then this crazy man passenger blamed this B/O for picking him up but it was not B/Os fault.

 

One one on n20 Hicksville in Queens, there was student with two MetroCard and one student MetroCard issued by NYCBOE.

 

Both two MetroCard had no money, and she used her Student MetroCard and I told her, "You cannot use Student MetroCard."

 

She was not aware of closed door policy but this driver was very kind and let her off.

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lol I read that I asked for other reasons, and you assuming your auidience knows without any doubt that you a re a regular NICE passenger because you said "this driver" is a leap!

 

Many different NICE employees in many different fields ride NICE buses.

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  • 3 weeks later...

pretty regular rider of the n20/n21

 

My observation:

 

NICE b/o seem to let most Queens rider off......after about 5-10 blocks of "penalty".

The prev. MTA LIB....about 1/3 of the queens people were taken all the way to county line. The rest was the same 5-10 blocks or so.

 

maybe I am not as sympathetic, its not fair to the NICE riders...the queens people should be taken to the county line as a lesson most of the time.....esp if the bus is colored up in that loud orange color

 

crazy few weeks ago was the rider was yelling athe b/o and then started to bang on the door to get out. "i've ridden this bus for YEARS. I could ALWAYS get off in queens. Are you LOCO???" He started to take pictures of the bus #. Finally the b/o let him out. He continued to take pics of the outside of the bus

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crazy few weeks ago was the rider was yelling athe b/o and then started to bang on the door to get out. "i've ridden this bus for YEARS. I could ALWAYS get off in queens. Are you LOCO???" He started to take pictures of the bus #. Finally the b/o let him out. He continued to take pics of the outside of the bus

 

I feel like this could have been one of those people who are aggressive soccer mom who are douches and spoil their kids...

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