Amtrak7 Posted February 24, 2013 #1 Posted February 24, 2013 Q4 KPI Budget presentation given to the TAC on 02-13 (PowerPoint file) Lots of interesting stuff in here!!!
qjtransitmaster Posted February 24, 2013 #2 Posted February 24, 2013 Q4 KPI Budget presentation given to the TAC on 02-13 (PowerPoint file) Lots of interesting stuff in here!!! looks like we will see new services.
Culver Posted February 24, 2013 #3 Posted February 24, 2013 Does this mean the n22 and n24 will start showing up within half an hour of their scheduled times now?
User Posted February 24, 2013 #4 Posted February 24, 2013 Where was this survey taken that they mention in the presentation? I would have liked to fill out my opinions.
Joel Up Front Posted February 24, 2013 #5 Posted February 24, 2013 How did just about everything get worse after the summer?
BM5 via Woodhaven Posted February 24, 2013 #6 Posted February 24, 2013 My phone says "download unsuccessful". Can someone briefly explain the contents in that document.
Amtrak7 Posted February 24, 2013 Author #7 Posted February 24, 2013 There is a corrupt slide, which appears to contain the distribution of passengers by type of fare payment.
BM5 via Woodhaven Posted February 24, 2013 #8 Posted February 24, 2013 I wonder what will NICE bring to us this September.
Amtrak7 Posted February 24, 2013 Author #9 Posted February 24, 2013 I wonder what will NICE bring to us this September. Thankfully I won't be on LI anymore come September...(hello, PAT!)
User Posted February 25, 2013 #10 Posted February 25, 2013 NICE funding: Federal $9.7 State $56.4 County $2.6 Farebox $43.6 Miscellaneous $1.0 Total $113.3 Million FAREBOX revenue 2012: Jan-Mar $9,715,611 April-June $10,894,390* -Service changes effective April 8 July-Sept. $10,982,585 Oct-Dec $10,430,439 MTA’s 2012 cost*$137.26/rev. hr. NICE 2012 cost $104.71/rev. hr. A 23.7% reduction in the cost of service *hypothetical cost imputed from MTA LIB forecast and NTD data for 2011 Overall Satisfaction for NICE BUS** 12/2011: 33% 3/2012: 47% 6/2012: 61% 10/2012: 52% 12/2012:63% Formal Customer Surveys executed by Third Party Marketing Research Firm, IPSOS. **Percent Satisfaction indicates combined scores of 7, 8, 9 or 10 on a 10-point scale (Top 4 Box). - ****Detail survey version in the Powerpoint**** 2012 Achievements: - NEW 45 Orion VII CNG bus - Implemented SmartDrive in all buses - New mobile data terminals in paratransit - NYSDOT vehicle inspection program success achieved - Major emphasis on service quality What Nassau County gain?: - Saved taxpayers $35 million when compared with MTA’s demands - Maintained current fares - Preserved Able-Ride service area for 2012 through 2014 - Increased County’s control over its transit system (Bus Transit Committee) - Focused on customer satisfaction through quarterly customer scorecard - Smarter, more efficient way of delivering transit Increase to State Transportation Operating Assistance (STOA) Proposed: 2012 $56.4 million 2013 $61.6 An increase of $5.2 million or 9.2% Negotiated 3% Wage Increases Effective April 1, 2013: Top Operator rate: From $27.73/hour to $28.56 Top Technician rate: From $29.50/hour to $30.39 New Technology Infrastructure: - Current technology very outdated - Issued comprehensive RFP in late 2012 - Will select vendor in June - New infrastructure will enable: * GPS-based technology to improve on-time performance * Tools to enable us to actively intervene in real time to solve service issues * Next Bus arrival time on smartphones & signs * Improved access to information for people with disabilities Other Service Initiatives: - Improve On-Time-Performance in: Able Ride & Fixed Route - Analyze opportunity for use of articulated fleet - Increase active fixed route fleet from 297 to 317 5 year capital plan: - 43 CNG buses (40 ft) 2013....$21.4 Million - ITS Customer Information & Vehicle Location/Monitoring System 2013.... $9 Millon - 70 CNG buses (40 ft) 2014-2016....$36.6 Million - 103 CNG buses (40 ft) 2018-2019....~$55 Million - 4 Paratrnsit vehicles 2013....$240k - 66 Paratransit vehicles 2013-2016 ....~$3 Million - 26 Paratransit vehicles 2017 .... $1.2 Million
Marctalky1 Posted February 25, 2013 #11 Posted February 25, 2013 does the Technology include putting a full shield for driver?
User Posted February 26, 2013 #12 Posted February 26, 2013 does the Technology include putting a full shield for driver? I believe that was on NICE's list of things to do along with testing an artic, fixing the Clever Devices, and implementing a GPS bus system. Basically an all around system upgrade.
Burrstone Posted February 26, 2013 #13 Posted February 26, 2013 5 year capital plan: - 43 CNG buses (40 ft) 2013....$21.4 Million - ITS Customer Information & Vehicle Location/Monitoring System 2013.... $9 Millon - 70 CNG buses (40 ft) 2014-2016....$36.6 Million - 103 CNG buses (40 ft) 2018-2019....~$55 Million - 4 Paratrnsit vehicles 2013....$240k - 66 Paratransit vehicles 2013-2016 ....~$3 Million - 26 Paratransit vehicles 2017 .... $1.2 Million WOW over 200 new buses by 2016 (and they can't be Orion).... NICE! I believe that was on NICE's list of things to do along with testing an artic, fixing the Clever Devices, and implementing a GPS bus system. Basically an all around system upgrade. I was thinking today when I was watching a dispatcher sit in an SUV entering data of buses that passed, won't technology easily do this job when NICE gets GPS? I wonder if the dispatchers are worried? Then again they are union, so what will the ones who don't need to count buses anymore do?
qjtransitmaster Posted February 26, 2013 #14 Posted February 26, 2013 WOW over 200 new buses by 2016 (and they can't be Orion).... NICE! I was thinking today when I was watching a dispatcher sit in an SUV entering data of buses that passed, won't technology easily do this job when NICE gets GPS? I wonder if the dispatchers are worried? Then again they are union, so what will the ones who don't need to count buses anymore do? go bye bye maybe or retrained to do other tasks.
User Posted February 26, 2013 #15 Posted February 26, 2013 Dispatchers are hired from B/Os. NICE has admitted that publicly. Dispatchers often become relief drivers for B/Os who call in sick or don't show up to work. When a dispatcher isn't driving around in that little NICE SUV, they're usually driving a bus. Sometimes, you can see them wearing the reflective jacket.
Burrstone Posted February 26, 2013 #16 Posted February 26, 2013 go bye bye maybe or retrained to do other tasks. NICE customer service kiosks at major transfer points?
User Posted February 26, 2013 #17 Posted February 26, 2013 NICE customer service kiosks at major transfer points? They'll most likely get better desk jobs or become B/Os before that.
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