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Amtrak7

Budget Presentation / Capital Plan / Q4 2012 Results

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Does this mean the n22 and n24 will start showing up within half an hour of their scheduled times now?

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Where was this survey taken that they mention in the presentation? I would have liked to fill out my opinions.

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There is a corrupt slide, which appears to contain the distribution of passengers by type of fare payment.

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I wonder what will NICE bring to us this September.

 

Thankfully I won't be on LI anymore come September...(hello, PAT!)

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NICE funding:
Federal $9.7
State $56.4
County $2.6
Farebox $43.6
Miscellaneous $1.0
Total $113.3 Million


FAREBOX revenue 2012:
Jan-Mar $9,715,611
April-June $10,894,390* -Service changes effective April 8
July-Sept. $10,982,585
Oct-Dec $10,430,439


MTA’s 2012 cost*$137.26/rev. hr.

NICE 2012 cost $104.71/rev. hr.

A 23.7% reduction in the cost of service
*hypothetical cost imputed from MTA LIB forecast and NTD data for 2011


Overall Satisfaction for NICE BUS**
12/2011: 33%
3/2012: 47%
6/2012: 61%
10/2012: 52%
12/2012:63%
Formal Customer Surveys executed by Third Party Marketing Research Firm, IPSOS.

**Percent Satisfaction indicates combined scores of 7, 8, 9 or 10 on a 10-point scale (Top 4 Box).
- ****Detail survey version in the Powerpoint****


2012 Achievements:
- NEW 45 Orion VII CNG bus
- Implemented SmartDrive in all buses
- New mobile data terminals in paratransit
- NYSDOT vehicle inspection program success achieved
- Major emphasis on service quality


What Nassau County gain?:
- Saved taxpayers $35 million when compared with MTA’s demands
- Maintained current fares
- Preserved Able-Ride service area for 2012 through 2014
- Increased County’s control over its transit system (Bus Transit Committee)
- Focused on customer satisfaction through quarterly customer scorecard
- Smarter, more efficient way of delivering transit


Increase to State Transportation Operating Assistance (STOA) Proposed:
2012 $56.4 million
2013 $61.6
An increase of $5.2 million or 9.2%


Negotiated 3% Wage Increases Effective April 1, 2013:
Top Operator rate: From $27.73/hour to $28.56

Top Technician rate: From $29.50/hour to $30.39


New Technology Infrastructure:
- Current technology very outdated
- Issued comprehensive RFP in late 2012
- Will select vendor in June
- New infrastructure will enable:
* GPS-based technology to improve on-time performance
* Tools to enable us to actively intervene in real time to solve service issues
* Next Bus arrival time on smartphones & signs
* Improved access to information for people with disabilities


Other Service Initiatives:
- Improve On-Time-Performance in: Able Ride & Fixed Route
- Analyze opportunity for use of articulated fleet
- Increase active fixed route fleet from 297 to 317


5 year capital plan:
- 43 CNG buses (40 ft) 2013....$21.4 Million
- ITS Customer Information & Vehicle Location/Monitoring System 2013.... $9 Millon
- 70 CNG buses (40 ft) 2014-2016....$36.6 Million
- 103 CNG buses (40 ft) 2018-2019....~$55 Million
- 4 Paratrnsit vehicles 2013....$240k
- 66 Paratransit vehicles 2013-2016 ....~$3 Million
- 26 Paratransit vehicles 2017 .... $1.2 Million
 

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does the Technology include putting a full shield for driver?

I believe that was on NICE's list of things to do along with testing an artic, fixing the Clever Devices, and implementing a GPS bus system. Basically an all around system upgrade.

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5 year capital plan:

- 43 CNG buses (40 ft) 2013....$21.4 Million

- ITS Customer Information & Vehicle Location/Monitoring System 2013.... $9 Millon

- 70 CNG buses (40 ft) 2014-2016....$36.6 Million

- 103 CNG buses (40 ft) 2018-2019....~$55 Million

- 4 Paratrnsit vehicles 2013....$240k

- 66 Paratransit vehicles 2013-2016 ....~$3 Million

- 26 Paratransit vehicles 2017 .... $1.2 Million

 

 

WOW over 200 new buses by 2016 (and they can't be Orion)....  NICE!

 

 

I believe that was on NICE's list of things to do along with testing an artic, fixing the Clever Devices, and implementing a GPS bus system. Basically an all around system upgrade.

 

I was thinking today when I was watching a dispatcher sit in an SUV entering data of buses that passed, won't technology easily do this job when NICE gets GPS?  I wonder if the dispatchers are worried?  Then again they are union, so what will the ones who don't need to count buses anymore do?

Edited by Burrstone

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WOW over 200 new buses by 2016 (and they can't be Orion)....  NICE!

 

 

 

I was thinking today when I was watching a dispatcher sit in an SUV entering data of buses that passed, won't technology easily do this job when NICE gets GPS?  I wonder if the dispatchers are worried?  Then again they are union, so what will the ones who don't need to count buses anymore do?

go bye bye maybe or retrained to do other tasks.

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Dispatchers are hired from B/Os. NICE has admitted that publicly. Dispatchers often become relief drivers for B/Os who call in sick or don't show up to work. When a dispatcher isn't driving around in that little NICE SUV, they're usually driving a bus. Sometimes, you can see them wearing the reflective jacket.

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NICE customer service kiosks at major transfer points? :ph34r:

They'll most likely get better desk jobs or become B/Os before that.

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