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Delta Tops 2013 FORTUNE World's Most Admired Companies Airline Industry List

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Congratulations! FORTUNE magazine has ranked Delta the most admired airline in its World's Most Admired Companies airline industry list. This is really an award that says Delta people are the most admired employees in the global airline industry. Thank you for your hard work and dedication to the Rules of the Road and our annual Flight Plan. This is the second time in three years that you have been named the most admired airline.

The annual FORTUNE World's Most Admired Companies airlines list is based on results of a global survey of airline executives, boards of directors and Wall Street analysts who rate companies in their own industry on nine criteria: people management, quality of management, innovation, long-term investment, use of corporate assets, financial soundness, social responsibility, quality of product and services and global competitiveness.

During the past year, we have widened the gap against our competitors thanks to a host of initiatives like our investments in you, our expansion at LaGuardia Airport in New York, our new venture with Virgin Atlantic Airways – which will greatly expand our presence at London Heathrow Airport – the Trainer refinery, the growth of our Asian gateway in Seattle, and our focus on boosting our Latin America presence along with partners such as GOL and Aeromexico.

Thanks to the efforts of our employees worldwide, Delta today leads the industry in operational excellence, financial performance and customer satisfaction. Our investments in the customer experience – including airport facilities, aircraft and technology – continue to pay off, but it is the investment in our people where we see the results every day.

The best part of Delta is our unique culture, which places dignity, respect and teamwork at the forefront of what we do every day. That is why Delta people shared in the company's success with $372 million recently paid out in profit sharing checks to employees worldwide and $91 million in Shared Rewards payments for meeting our monthly operational goals.



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