The transit boots were terrible around early 2000s and even going further back to the 80s and 90s they were even worse. A lot of employees have feet issues. After Safguard was implemented for online purchases they provided more options for better boots provided you pick the right boots that catered to your feet. They only give you one or two (if you're lucky) boot vouchers for the year. You hope to pick the right boots, but not every pair of boots is for everybody.