OldFashion

First post here out of frustration with the MTA (and various other big wigs like Chase Bank, Facebook...etc) website. I have been in the city since 1994. The MTA fare system has gone from coin tokens to OMNY. There seems to be no regards for people still using a desktop or a laptop from home to access point-to -point travel itinerary. (trip planner). The latest broken page for me happened 2 weeks ago, when the page https://new.mta.info stop showing the point-to-point function on my laptop. with ANY browser. It was just no where to be seen. When i click on the link to give feedback, https://contact.mta.info/s/customer-feedback it comes up blank page. In fact everything else comes up blank page. There was no way to reach MTA for this kind of complaint. All other links were pointing to Twitter, whatsApp, and all sorts of venues outside of my range. It's as if they completely shut the door on a group of MTA Customers. I understand technology is changing, but I cannot be expected to use only a smart mobile phone in order to use the MTA. (yes, the point-to-point function shows on a smart phone, but no, I cannot install Whatsapp on that smartphone.) Does anyone here have a way of telling the web-designers to make things backward compatible? It's not right to discriminate against people who prefer older technology. Thank you in advance.