So If I'm understanding correctly there are 20 experience questions, the total percentage from those 20 must add up to exactly 100%? i.e. If I do 20% on the first 5 questions, I have to put 0% on the rest? Is that how the math works? Let me know if that's the right way doing it. I know we only get one chance to appeal so I already emailed them and I already called them, but I could not get through today. I was on hold for 3 hours