I emailed DCAS at certificationunit@dcas.nyc.gov. With my name, SSN #, exam #, list#, and the reason why for restoring my name.. A few days later I called DCAS to see if they received the email (spoke to someone). Last the following week (after Sunday) I listened to automatic system to see if my name was really restored... ( some people say you get a letter from DCAS saying your number was restored but I never did as why I went the way I did)