Trainmaster5 4,210 Posted July 15, 2010 Share #1 Posted July 15, 2010 I've just returned from a family gathering where the talk turned into a free-flowing critique of the subway system of today, compared to the "good old days". The ages of the responders ranged from 14 to 87 years old. The youngest members were most impressed by the shiny NTT, and the countdown clocks. These were all residents of Brooklyn, Queens, and Nassau and were from 14 to 24 years old. The next group, 25-55 years old, weren't as impressed by the NTT or clocks. They were more concerned with the loss of "token clerks" and the general safety of the system in general, especially those who rode back in the '70's and '80's. These were residents of Brooklyn, Nassau and Suffolk and North Jersey. The oldest members were the hardest to figure out. Their criticisms were all over the place, as well as their praise. Number 1 was, "where is the 2nd Avenue subway" ? The TA was always full of s..t. "They lied to us and took our money". Number 2 was "when did New Yorkers become so nasty", refering to the dirty cars, not rudeness. Number 3 was " we like the shiny new trains ...but why are there so many announcements and flashing signs"?" Can't these people read signs"? I tried to play the " passenger convenience" angle but these 70 and 80 year olds weren't buying it at all. The question boiled down to " are all New Yorkers that dumb", and "don't the schools teach reading any more" ? The general consensus with this group, which I agree with, is they want service that's clean, safe, and reliable first and foremost. Everything else was OK. NTT and AC were all good but getting from home to point B and back trumped all else. I ask you out here, were they representative of most riders or what? I'll see most of them, God willing, Labor day and I promised to bring them some responses. Thanks ladies and gents for your time. Link to comment Share on other sites More sharing options...
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