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New Help Point System Debuts at Two Subway Stations


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MTA New York City Transit's new Help Point station communications system has begun pilot testing at two Manhattan subway stations along the Lexington Avenue Line. Designed to be both highly visible and easy-to use, these instant communications devices offer immediate access to assistance and information with the touch of a button.


"These Help Points will make our subway system safer and easier to use, expanding access to assistance throughout stations in a way that wasn't possible before," MTA Chairman & CEO Jay H. Walder said. "This is just another step in our efforts to bring new technology to customers in ways that make using the transit system better every day."


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