Abba Posted July 25, 2014 Share #1 Posted July 25, 2014 I think the MTA was very nice to do the following via email,I had mention for the And outage at 28th st they should give an explanation.But this was very nice.But why only during rush hour. They should do it more often. Dear L Line Customer: At approximately 7:15 this morning, one of the servers that manages and controls safe train movement along the line failed, causing the signal system to halt all trains in service. A second, backup server failed to fully engage the signal system. While management in our Rail Control Center implemented delay mitigation strategies and operated a truncated service between Broadway Junction and Rockaway Pkwy, we were unable to provide you with the level of morning rush hour service you have come to expect. At 8:10am, the system was properly rebooted and service resumed with residual delays. It is now stable. To ensure there are no disruptions in this evening’s rush hour service, or service this weekend, we have additional staff on standby to respond in the event there is another server failure. Link to comment Share on other sites More sharing options...
ttcsubwayfan Posted July 25, 2014 Share #2 Posted July 25, 2014 More of an explanation than an apology, I should think. Link to comment Share on other sites More sharing options...
Abba Posted July 25, 2014 Author Share #3 Posted July 25, 2014 Better then nothing, Link to comment Share on other sites More sharing options...
RollOver Posted July 25, 2014 Share #4 Posted July 25, 2014 Agreed with TTC. Link to comment Share on other sites More sharing options...
Union Tpke Posted July 25, 2014 Share #5 Posted July 25, 2014 I haven't ever seen them give such a detailed explanation. Link to comment Share on other sites More sharing options...
azspeedbullet Posted July 25, 2014 Share #6 Posted July 25, 2014 trains where still a messed at around 9. Im surprised they dont have a back up of a back up of a backup.With any computerized system, multiple redundancies is important. Link to comment Share on other sites More sharing options...
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