ac1962 Posted December 28, 2011 Share #1 Posted December 28, 2011 Can a customer complaint actually hurt a bus operators record? Do they investigate the b/o? Link to comment Share on other sites More sharing options...
Acela Express Posted December 29, 2011 Share #2 Posted December 29, 2011 Depends on the complaint whether the operator will be disciplined or not, but it does go into your record regardless. Link to comment Share on other sites More sharing options...
Blitz Posted December 29, 2011 Share #3 Posted December 29, 2011 Can a customer complaint actually hurt a bus operators record? Do they investigate the b/o? Yes, and depending on the nature and frequency of the complaint they might sent an undercover superintendent from Zerega to ride the b/o's bus Link to comment Share on other sites More sharing options...
KNIGHTRIDER3:16 Posted December 29, 2011 Share #4 Posted December 29, 2011 You both forgot something:) They will combine complaints and build a case to give you more days in the street /Accidents also get thrown in the mix..... So y'all newbies out there ,Goes to show you what a great place to work in huh? Link to comment Share on other sites More sharing options...
Acela Express Posted December 29, 2011 Share #5 Posted December 29, 2011 You both forgot something:) They will combine complaints and build a case to give you more days in the street /Accidents also get thrown in the mix.....So y'all newbies out there ,Goes to show you what a great place to work in huh? Progressive discipline. Smh lol Link to comment Share on other sites More sharing options...
Grand Concourse Posted January 4, 2012 Share #6 Posted January 4, 2012 Can a customer complaint actually hurt a bus operators record? Do they investigate the b/o? Damn, chipper10, how many questions do you have to ask? Link to comment Share on other sites More sharing options...
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