Its not entitlement, it's piss poor design by NJT.
NYC buses have a full color screen (like a TV) showing upcoming stops. Why cant NJT provide information to customers? Why on earth are they sending out new buses with the same (usually static) red LED screen from 1981?
Speaking of, Im trying to find info on the fare between Newark+Seaside Heights. As far as I can tell, the pdf map doesnt show fare zones. The trip planner says $17, but no info on zones. The app does not give seaside heights as an option, just asks for the number of zones. The fare chart on the website? Doesnt show any fare costing $17.
How are they so bad at giving info on their services?