Here is my specific list:
4:00 pm QM1 from 36th and 6th to Fresh Meadows: Run is missing approximately 4/5 weekdays each week
4:30 pm QM1 from 36th and 6th to Fresh Meadows: Run is missing approximately 3/5 weekdays each week
6:30 pm QM1 from 36th and 6th to Fresh Meadows: Run is missing approximately 3/5 weekdays each week
7:00 pm QM1 from 36th and 6th to Fresh Meadows: Run is missing approximately 3/5 weekdays each week
6:15 pm QM31 from 38th and 3rd to Fresh Meadows: Run is missing approximately 2/5 weekdays each week
7:00 pm QM6 to NST and 7:03 PM QM5 to Glen Oaks are often late...many times, they are both late on the same days, suggesting they are both caught in traffic and can't make it back to the Manhattan terminal in time for the runs.
8:25 and 8:55 QM35 from Glen Oaks to Midtown: Runs are missing approximately 1/5 weekdays, and are often 30-40 minutes late on other days. I have seen it come 1 hour+ late on occasions
General issues:
In general, the morning runs to Manhattan have been slow due to delays on Union Turnpike. This seems to be an effect of the recent Q46 cuts. The lines for Q46 are dangerously long (e.g., at Union Turnpike and 150th Street), which leads to very long dwell times for the Q46 buses. In turn, this slows the EXP runs because they have to switch out of the parking lane that is open to traffic during rush hours. I know your meetings focus on express issues, but if you can bring up the Q46 as well, I would greatly appreciate it. It seems to have a direct effect on the express lines. I think people are switching to the QM1/5/6 from the Q46 because of these cuts.
The QM5/35 runs often have been SRO morning and evening, even outside of peak hours (e.g., the 7:05, 7:13, and 7:20 am QM5 runs from Glen Oaks, and the 7:26, 7:35, 7:45 am QM35 runs from Glen Oaks. If any Union Tpke line gets increased services, it should be the QM5/35. If any Union Tpke EXP service gets increased, it should be the QM5. The QM1 seems to be the redheaded stepchild of the corridor, as it is the most likely to not show up.
None of the 30XX buses at CP have WiFi installed, presumably because the buses will be replaced “soon,” even thought 30XX buses at other depots have WiFi. The new buses, as far as I know, will not be delivered for at least a year (correct me if I am wrong), and this is ridiculous. And the 2XXX buses are the biggest POS buses, with broken handrails and broken seats. They need to be retired ASAP, or at least retrofit the older buses with WiFi. Of course, I care more about having runs filled than WiFi, but WiFi does make my life easier so I can work on my laptop without tethering issues, and if they are spending the money to install the service and advertise it, at least get it to work right!
DOT Issue:
There is a utility repair project on 2nd ave between 36th and 35th street. I can’t understand why they need to do this work during peak travel times—it causes backups all the way into the HOV lane and Midtown tunnel. Ridiculous.
Thanks again for doing this!