You are right, there have definitely been improvements, thanks to your advocacy (e.g., the QM1s not getting cut randomly like they used to, not throwing people off the bus at random stops, better signage, etc). However, as we've discussed, the CP B/Os' horrible behavior has really soured my attitude towards the CP routes, and traffic levels in general have become nearly intolerable. If the QV EXP routes were more convenient to me, I'd take them every day, no question, and deal with the traffic. But the horrible CP B/Os give me stress every time I get on a bus with a new B/O and have to prepare for some sort of argument or problem with them.