Why it gotta be the bus drivers fault? I see the farebox reject perfectly good transfers all the time. I’ve had a farebox not write data to anyone’s cards so you could dip a card with $2.75 x1000 times and it’ll be good x1000 times.
If the driver had NYCT Bus or NBP up, the farebox won’t write the transfer data over.
Also the announcement system does whatever it wants. It like OMNY, works off the destination signs. Farebox can be working just fine and it’s quiet back there.
Anddd, please take this same energy to go submit a claim, note the bus #, so if there is a problem with the farebox, it can get fixed.