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OMNY Implementation/Metro-Card Retirement Discussion Thread


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On 1/25/2024 at 9:37 AM, mikecintel said:

Yes I see it is like me calling the reps about when the senior reduce fare physical OMNY card will be mail and they don't even know when they will mail it.  Also they don't even know when all the OMNY vending machines will be install at all the 472 stations.

THe OMNY readers I see in stations are still not in service

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12 hours ago, ABOGbrooklyn said:

Leave it to the MTA to f&$$ up something that every other transit system put out so easily..

Have you or anyone else been following the roll out of other systems fare media the way we’ve been following this one?

 

that being said, the MetroCard hardware will continue to be used until they get around to giving employees passes using OMNY as a base. Cause, you know, we need to be able to get in to go to work and all…

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7 hours ago, Kamen Rider said:

Have you or anyone else been following the roll out of other systems fare media the way we’ve been following this one?

 

that being said, the MetroCard hardware will continue to be used until they get around to giving employees passes using OMNY as a base. Cause, you know, we need to be able to get in to go to work and all…

My guess waiting for the MTA to give out the employees using OMNY it is going to take another year (2025 my guess around the summer) to wait and everything they do is SLOW but jacking the prices is what they do best.  I understand they have to check everything to make sure is right but still.  Well the longer the wait the longer I can still use my monthly Metro Card.

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6 hours ago, mikecintel said:

What stations are those?  The ones I got too they are working.  Unless they are doing maintenance.  I stills says "Metro card" only?

34th-Penn comes to mind, as well as some other midtown stations, last I checked. 

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19 hours ago, Kamen Rider said:

Have you or anyone else been following the roll out of other systems fare media the way we’ve been following this one?

 

that being said, the MetroCard hardware will continue to be used until they get around to giving employees passes using OMNY as a base. Cause, you know, we need to be able to get in to go to work and all…

I followed Phillys Key System and it was rolled out much quicker than ours, yes their commuter rail roll out was late but they launched everything much quicker than the MTA.. and I get it, we're a much larger system but the amount of years wasted is ridiculous..

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7 minutes ago, ABOGbrooklyn said:

I followed Phillys Key System and it was rolled out much quicker than ours, yes their commuter rail roll out was late but they launched everything much quicker than the MTA.. and I get it, we're a much larger system but the amount of years wasted is ridiculous..

I so agree with you. Everything the MTA does is delayed and we will wait forever.

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23 minutes ago, ABOGbrooklyn said:

I followed Phillys Key System and it was rolled out much quicker than ours, yes their commuter rail roll out was late but they launched everything much quicker than the MTA.. and I get it, we're a much larger system but the amount of years wasted is ridiculous..

And it was plagued with problems, much like Ventra.

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59 minutes ago, ABOGbrooklyn said:

I followed Phillys Key System and it was rolled out much quicker than ours, yes their commuter rail roll out was late but they launched everything much quicker than the MTA.. and I get it, we're a much larger system but the amount of years wasted is ridiculous..

It’s almost as if the Key card roll out wasn’t interrupted by a global pandemic…

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https://new.mta.info/press-release/mta-launches-omny-hudson-rail-link-metro-north-railroads-connecting-bus-service

 

MTA Launches OMNY on Hudson Rail Link, Metro-North Railroad’s Connecting Bus Service in the Northwest Bronx

Metro-North Railroad

Updated January 29, 2024 4:30 p.m.

Customers Can Tap to Ride and Receive Same Weekly Fare Capping Benefit as New York City Transit’s Subway and Bus Customers

 

The Metropolitan Transportation Authority (MTA) today announced that the Authority’s contactless payment system, OMNY, has expanded to the Hudson Rail Link, Metro-North Railroad’s connecting bus service in the Riverdale and Spuyten Duyvil sections of the Bronx. OMNY, the convenient and cost-effective fare payment system for New York City Transit, expanded to AirTrain JFK and the Roosevelt Island Tram last year. 

 

Hudson Rail Link users will now be able to join riders of the other services to tap and go with their smart device with a digital wallet, such as phone or watch, or contactless credit or debit card, or OMNY card. As with New York City Transit’s subways and buses, OMNY will allow Hudson Rail Link users to participate in the MTA’s seven-day fare capping program. Customers’ first tap into the system will start a seven-day period in which customers will never pay more than $34, the cost of a weekly unlimited MetroCard. Customers will be charged $2.90 for their first 11 rides, $2.10 for their 12th ride. The 13th and all subsequent rides are free for the rest of the seven days.  

 

“Riders in Riverdale and Spuyten Duyvil have been asking for OMNY on the Hudson Rail Link and today we’ve answered that call with the full rollout of the contactless payment system on this Bronx transit service,” said MTA Chair and CEO Janno Lieber. “Contactless fare payment remains the fastest way for subway, bus, and now Hudson Rail Link customers to pay their fares and move around the City and throughout the region.”

 

"Customers in Riverdale and Spuyten Duyvil depend on the Hudson Rail Link to access the Metro North Railroad car-free," said MTA Construction & Development President Jamie Torres-Springer. "Integrating this system into OMNY means faster passenger boarding and quicker commutes and moves the MTA towards a full rollout of contactless payments throughout our system." 

 

“Metro-North’s Spuyten Duyvil and Riverdale stations can be difficult to access by foot, and the Hudson Rail Link provides an important connection between Metro-North’s train service and residential areas in this part of the Bronx,” said Metro-North Railroad President Catherine Rinaldi. “We welcome the addition of OMNY to the Hudson Rail Link, as it will speed up the time it takes for customers in the Northwest Bronx to get to where they need to go.” 

 

The Hudson Rail Link system connects 900 riders a day on eight routes to the Riverdale and Spuyten Duyvil Metro-North stations on the Hudson Line in the Bronx, helping the communities increase their access to Manhattan and Westchester, Putnam, and Dutchess Counties. Arrow Rail Link operates the service on behalf of Metro-North from 6:00 a.m. to 11:30 p.m. Monday through Friday with 16 buses. 

 

“The inclusion of OMNY on the Hudson Rail Link not only improves convenience but also broadens the advantages of MTA's fare programs, guaranteeing fair access and acknowledging loyal ridership,” said Assembly Member Jeffrey Dinowitz. "This development provides commuters with effortless, contactless payment choices, marking a significant step towards more accessible and efficient transportation. The convergence of diverse transit systems under a single innovative payment system showcases progress, generating a more interconnected and inclusive urban mobility environment.” 

 

Transit customers have used OMNY to tap into the transit system more than a billion times, with the billionth tap occurring on July 26, 2023. In the latest Spring 2023 Customers Count Survey, OMNY posted a 79% fare payment satisfaction rate. Customers have tapped into all 472 subway stations and boarded 204 local bus routes and 31 express buses. Of the 195 countries that issue bank cards, OMNY has processed a card from every single one of them. On Saturday, Dec. 9, 2023, the New York City subway recorded 2,918,691 paid rides, the highest number of weekend rides since the pandemic –58.5% of all rides were OMNY tap-and-go customers, a single-day record. 

 

OMNY market share of full-fare subway rides continue to be at 70% since the MTA updated its fare-capping schedule on Aug. 20.

 

OMNY also supports reduced-fare customers who are ready to use their smart device, or contactless bank card to tap and go. Reduced-fare customers are encouraged to seamlessly make the switch from MetroCards online with the OMNY digital assistant, which is available 24/7 atOMNY.info.Customers can watch this how-to video for more information.

 

 

53496354609_23b7eb23a4_b.jpgOMNY on Hudson Rail Link by Metropolitan Transportation Authority, on Flickr

53496476310_6d1029877e_b.jpgOMNY on Hudson Rail Link by Metropolitan Transportation Authority, on Flickr

53496207263_99b0dcdf61_b.jpgOMNY on Hudson Rail Link by Metropolitan Transportation Authority, on Flickr

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On 2/1/2024 at 2:34 AM, Kamen Rider said:

I keep forgetting Hudson Rail Link is a thing… maybe because it’s not on the bus maps.

Now that I think of it why isn't Hudson Rail Link on the bus map? it should be, but you can't even find information on it on most third-party apps including Google or Transit.

Edited by IAlam
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  • 2 weeks later...

I just heard that the MTA states they don't when they will phase out the Metro Card from this podcast at Gothamist:

https://gothamist.com/news/why-omny-readers-at-the-back-of-mta-buses-are-effectively-useless-right-now

Scroll down to hear the post cast.  Go to time 3:55-4:05 and it will "briefly" talk about that.  They said there is "no time line" when they will discontinue the Metro Card.  This article is talking about buses not using OMNY readers at the back of the bus and it will not turn on and the reason why it will not be turned on.  Well know why and it is "not paying the fares".

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  • 2 weeks later...
On 2/17/2024 at 12:54 PM, mikecintel said:

I just heard that the MTA states they don't when they will phase out the Metro Card from this podcast at Gothamist:

https://gothamist.com/news/why-omny-readers-at-the-back-of-mta-buses-are-effectively-useless-right-now

Scroll down to hear the post cast.  Go to time 3:55-4:05 and it will "briefly" talk about that.  They said there is "no time line" when they will discontinue the Metro Card.  This article is talking about buses not using OMNY readers at the back of the bus and it will not turn on and the reason why it will not be turned on.  Well know why and it is "not paying the fares".

One thing I am noticing for several months, each new Metrocard has an expiration date of 1/31/2025, none of them have later expiration dates as was the practice before. I am getting the sense that there may be a non reduced fare switchover to OMNY around that time. Otherwise why are new Metrocards given a 1/31/2025 expiration date when its 2/29/2024. Also Metrocards given out by MTA customer service when filing a claim this month have expiration dates of 9/30/2024 when its usually more than a year as was the practice before. 

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49 minutes ago, Robert Spire said:

One thing I am noticing for several months, each new Metrocard has an expiration date of 1/31/2025, none of them have later expiration dates as was the practice before. I am getting the sense that there may be a non reduced fare switchover to OMNY around that time. Otherwise why are new Metrocards given a 1/31/2025 expiration date when its 2/29/2024. Also Metrocards given out by MTA customer service when filing a claim this month have expiration dates of 9/30/2024 when its usually more than a year as was the practice before. 

Yes that is true each new Metrocard now has a expiration date of 1/31/2025 and I think the end of the Metrocard will be on that date.  I think this would be the "hint" that after that date on Feb 1, 2025 it will be all OMNY then.  Ahhhh I didn't know that the MTA customer service claiming this month the expiration date is 9/30/2024.  Thanks for the update.  Next month my Metro Card will expires because I bought the Metro card 2 years ago (2022) and it will expire 3/31/2024 and I will exchange for a new Metro Card and let's see what the Metro Card expiration says for the new exchange Metro Card I will have.  Will post after I get the exchange Metro card.  Re-guarding about the Reduce fare physical OMNY card in fact I called OMNY Customer service yesterday 2-28-24 and I asked when will be the Reduce Fare Physical OMNY card come and the guy told me right now they don't have time for it and the say said "maybe" June or July but he said I would not be surprised that the Reduce Fare Physical OMNY card will be switched over maybe in the beginning of 2025 at the very least.  I asked him about the Metro Card expiration and when it will phase out and the guy said when all the Reduce Fare Physical OMNY card  are given out then they will phase out the Metro Card.  Another words there is no end date when the Metro Card will be phased out.  Well enjoy the Metro card as you can because once it phase out the Metro Card will be history.  I don't like Metro Card but I am use it to it now.  I use it because of the 30 day unlimited option.  In April the MTA will do the monthly meeting as usual and they will discuss OMNY and mostly likely I hope they will then say when the Metro Card will be phased out.  Well if it's phased out and we still have the Metro Card that is unused and it is a 30 days unlimited then will have to return the Metro Card to get a refund.

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Like I said before, the last bastion of MetroCard will probably be our employee EPIC passes. Not only are they how we get into the system to go to work, they’re how we clock in and out on the Kronos time-clocks and how we access certain secure locations.

 

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On 2/29/2024 at 8:15 AM, Robert Spire said:

One thing I am noticing for several months, each new Metrocard has an expiration date of 1/31/2025, none of them have later expiration dates as was the practice before. I am getting the sense that there may be a non reduced fare switchover to OMNY around that time. Otherwise why are new Metrocards given a 1/31/2025 expiration date when its 2/29/2024. Also Metrocards given out by MTA customer service when filing a claim this month have expiration dates of 9/30/2024 when its usually more than a year as was the practice before. 

I got an EasyPay card good until 03/31/2026.

On 3/1/2024 at 11:35 AM, Kamen Rider said:

Like I said before, the last bastion of MetroCard will probably be our employee EPIC passes. Not only are they how we get into the system to go to work, they’re how we clock in and out on the Kronos time-clocks and how we access certain secure locations.

 

That and the Student Metrocards I haven't heard of those being transferred over to OMNY yet.

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On 2/29/2024 at 8:15 AM, Robert Spire said:

One thing I am noticing for several months, each new Metrocard has an expiration date of 1/31/2025, none of them have later expiration dates as was the practice before. I am getting the sense that there may be a non reduced fare switchover to OMNY around that time. Otherwise why are new Metrocards given a 1/31/2025 expiration date when its 2/29/2024. Also Metrocards given out by MTA customer service when filing a claim this month have expiration dates of 9/30/2024 when its usually more than a year as was the practice before. 

My pass is good until 3/31/2026

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44 minutes ago, LGA Link N Train said:

My pass is good until 3/31/2026

My MetroCard is good until 1/2025, but it was a single ride, so now I get to keep it for eternity and never use it again! Yippee!

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